I am now partnered up with Mint Mobile, but this Mint Mobile Review is not a part of that partnership. This post is not sponsored in any way. All thoughts are my own.
I’ve been a Verizon customer since 2007, when I got my very first cell phone. That’s obviously a very long time, and I’ve been pretty happy with Verizon since then.
But, Verizon isn’t cheap, and with the rise of many new phone carriers that offer cheaper rates, I’ve been thinking about trying one of them out for a while now to save money.
Mint Mobile reached out to me a few months ago to try their service, and at first I was very uncertain. Like many of us, my phone is a big part of my life and I didn’t want to risk not being able to use it like I always have (with Verizon).
With Verizon, I had unlimited data and pretty good, reliable service – the last thing I wanted to do was lose that.
But after doing my research, I decided to take the leap and switch to Mint Mobile. I have had Mint Mobile for almost 2 months now and I’m relieved and excited to share that it has been a great experience so far.
This post is a Mint Mobile Review and all about how the process was when I switched from Verizon to Mint Mobile.
What Is Mint Mobile?
Mint Mobile is an online-only, wireless phone service that offers wireless plans in bulk. You can buy Mint Mobile wireless in 3, 6, or 12 month plans.
Then, you can determine your own data plan depending on how much data you actually use – whether that’s a 4GB, 10GB, 15GB or Unlimited plan.
Mint Mobile is also owned by actor Ryan Reynolds, so you may have seen his commercials from time to time!
Additionally, Mint Mobile is on the T-Mobile 5G network. According to their website, they claim to cover “over 90% of Americans and the most interstate highway miles in America”.
On the Mint Mobile website, they have a tool you can use to see how good the coverage is where you live and if your current cell phone is compatible with Mint Mobile.
My Concerns Before Switching to Mint Mobile
When Mint Mobile reached out to me and asked if I’d like to try their service, I had a few big concerns. Here are a few of those worries, and how they panned out for me.
Worry #1: Will I have to get a new phone number?
The Result: No, I could bring my phone number along with me to Mint Mobile. This was a relief because I didn’t want to have to switch my number. I still have the same number that I’ve had since 7th grade.
Worry #2: Will I have to pay a disconnection fee to Verizon?
The Result: I did not have to pay a disconnection fee. In fact, I didn’t have to pay any fees! My phone with Verizon was completely paid off (my phone is about 4.5 years old), so I didn’t have to pay for that either.
If my phone wasn’t paid off all the way, I would’ve had to pay that balance in full before switching.
Worry #3: Will I have to deal with pressure from Verizon to stay?
The last thing I wanted was to be on the phone with Verizon for a long time while they tried to convince me to stay with them.
The Result: I didn’t deal with any pressure from Verizon. In fact, when I called Verizon just to make sure I was doing everything correctly, my phone call was so short (maybe 10 minutes?).
When the call was wrapping up, I asked the Verizon customer service representative, “Is that really it?”, and she told me that everyone who disconnects with her always tries to make it more complicated because they think it should be. But nope, it really is that easy.
Worry #4: Would this switch take a lot of my time?
None of us want to spend hours of our precious time switching phone services if our current phone service works for us just fine (or just in general lol). I did not want this to take up much of my time.
The Result: If I had to total the amount of time I spent switching from Verizon to Mint Mobile, I would say that from start to finish, it took me under 2 hours. And that number might even be too high.
I was seriously surprised about how quick the process was.
How The Switch To Mint Mobile Went
Everything can be done on the Mint Mobile website (remember, it’s online-only!). Their website is where you will choose your plan. Then, you will receive your SIM card from them in the mail.
I received my new SIM card in the mail from Mint Mobile, and the packaging that it came in laid out my next steps very clearly.
I downloaded the Mint Mobile app from the app store on my iPhone as instructed. From there, I was prompted to enter in my activation code, which was on that same packaging that my new SIM card came in.
Then, still within the app, I was prompted to tell Mint Mobile what provider my cell phone number was with (Verizon) so that they could port it over with my new Mint Mobile service.
Before I did this, I had called Verizon just to make sure everything checked out and that I was doing things correctly.
When I was on the phone with the Verizon customer service representative, she directed me to the Verizon website where I could find my “number transfer PIN”.
I am very thankful she did this because without it, I wouldn’t have been able to complete the process to bring over my phone number to Mint Mobile.
Once I told Mint Mobile where my phone number was, I physically switched out my SIM card. This was super easy, and nothing to be intimidated by.
Not too long after I switched my SIM card, I was notified that my phone number was successfully transferred to Mint Mobile.
This whole process took me less than 2 hours and it probably would’ve taken me way less if I wasn’t being so cautious 😀
Important Things To Know Before You Make The Switch
- You’ll have to make sure your phone is “unlocked” if you want to bring it with you. My phone was unlocked because it was paid for in full before I switched over. Also make sure that your phone is compatible with Mint Mobile. Compatibility can be determined on Mint Mobile’s website here.
- If your phone is not paid off, you will have to pay for it in full before you can start with Mint Mobile. Unless, of course, you want to just buy a new phone and start fresh with Mint Mobile.
- When I started with Mint Mobile, I didn’t lose any of my texts, contacts, pictures, etc. My phone was totally left alone in the process.
- Make sure you double check your old carrier’s phone bill to make sure you don’t have any outstanding money owed. Late payments to your old provider can negatively impact your credit score if forgotten about.
- Make sure you get your “Number Transfer Pin” from your old carrier if you want to bring your phone number with you, or at least ask your old carrier about it. The Verizon customer service representative I spoke to said that sometimes, other providers won’t tell you where you can find it because they don’t want you to port your number over.
- I’m not sure how purchasing Mint Mobile phones goes just yet. With Verizon, you have actual stores you can go to in-person and speak with someone, but Mint Mobile is all online. However, I have to purchase a new iPhone soon so I will update this post when I do.
- I have not yet interacted with Mint Mobile’s customer service but I have heard great things throughout my research.
- I didn’t have to disconnect my service with Verizon. When I spoke to the Verizon customer service representative, I was told that once I started up with Mint Mobile, my Verizon service would automatically disconnect, and it did.
Mint Mobile Plan Options
Mint Mobile has a “New Customer Offer” with their lowest price possible. With this, you can try out their service for 3 months.
After those 3 months, if you want to stay with Mint Mobile, the price of your plan would increase to the regular member price. You can choose to do another 3 months, or do 6 or 12 months instead.
You can also choose 6 or 12 months from the start.
Your Mint Mobile bill will be determined by the length of your plan (3, 6, or 12 months) and the amount of data that you’d like to have each month (4GB, 10GB, 15GB or Unlimited) – both of which are up to you.
All pricing information is located on the Mint Mobile website here.
I currently have a 12 month plan with 15 GB/month.
How I Like Mint Mobile’s Phone Service So Far
I’ve had Mint Mobile for about two months now and I REALLY like it. I haven’t noticed any difference in my service and honestly, I wish I made this switch sooner. Mint Mobile is so much cheaper and just as good? Count me in.
This post is a Mint Mobile Review and all about how the process was when I switched to Mint Mobile from Verizon.
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